Chat with us, powered by LiveChat

FAQ

Does Brcshops.com ship to the USA or UK?
Yes,we ship to the USA and UK and accross the world!

Where is my order shipped from?
Depending on what products are ordered, we ship from either our major dispatch location in Europe or from our distribution center in USA if you are a customer from within USA and Canada.

I have not received any emails about my order, have you shipped it?
All orders receive email updates failed or not. If you have not yet received an email then please check your junk or spam mailbox as some emails are directed there. Please move these to your inbox to avoide it happening again. 

What are my payment options?
We can currently accept Bitcoin,Western Union and MoneyGram. You can use your visa or Master credit or debit card to perform all that.

If you would like to make payment via bitcoin ( crypto currency which most of our customers prefer now.
Then you can buy bitcoin from https://www.bitcoin.com.
You can buy the bitcoin using your credit or debit card.
Identification would be required just to confirm the card belongs to you as they have been instances in the past where people tried to buy bitcoin with cards not theirs.

For this identification process, you might get the bitcoins in your bitcoin wallet which you will create still with https://www.bitcoin.com within 24 hours. Once you have the bitcoin, you are ready to order from us.

It is good you send us an email to info@brcshops.com or meet us on the live chat on our website to write to an agent so you can conclude on what stuff you want and what quantity so you can conclude on the price depending on the amount so you know much of bitcoin you will buy.
This is for those who would prefer to use bitcoin payment.

How long should my order take to arrive?
3-4 days for international shipping.
Shipment within USA : 2 days.
Shipment within EU : 2 days.
International shipping: 3-4 days.

Do you offer Express Shipping?
Yes, we do

How much can I order from you?
Brcshops.com has the facility to supply anything from 500mg amount up to multiple kilograms (40KG+), contact us for a quote.

Do you accept PayPal?
No we do not accept PayPal, the reason being its against PayPal’s T&Cs and anyone using PayPal to take payment for Research Chemicals is taking payments illegally. You and the seller run the risk of have your PayPal account closed and funds held for 180 days or not at all.

Do you supply FREE samples?
No we do NOT supply FREE samples.

I ordered the wrong item can I return or replace it?
No sorry, due to the nature of the business all sales are final, you have from the time of purchase to the time of dispatch to cancel or amend your order. no exceptions!

Is your company legit and safe to use?
The answer is yes we are 100% legitimate trading in 1 shape or form for several years now.

How will my order be packaged?
All orders are package very very discreetly in padded envelopes, no mention of products names or the website name are on the out side of the packages. IMPORTANT: We do not use a return address.

How can you guarantee my order will arrive to my address?
If your order does not arrive we will simply reship it free of charge after from shipping date (tracked orders only).

Do i get a tracking number with my order?
Yes all orders are supplied with a tracking number unless you select the a no tracking option (AIRMAIL). Airmail carries no insurance or reship option.

Do you have a product thats not listed on your website ?
We can source most products in any quantity, If they is a product you are interested in you can contact us for more information, we will only source products not listed on our website if the order is 100g or over.

I am a regular customer can i have a discount?
No, we will decide when we offer discounts and normally you will be notified by email

Reset Password